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Posts:
1,126
From:
The Ozarks
Registered:
11/16/07
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(5 of 5)
Re: Problems with Tassimo
Apr 24, 2010 4:30 PM
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> I have had my Tassimo for 2 years now and it is
> terrific. Just recently it began making smaller cups
> of coffee. Can anyone tell me why or what I can do to
> fix it?
I agree with Hector, first try descaling and giving a good clean to the piercing unit. The piercing units may also need replacing after a time, but try all the simple things first.
You didn't say which unit you have, but you can find troubleshooting and owners manuals for both machines here: http://www.tassimodirect.com/Tassimo/cust/customerservice.aspx.
Good luck. 
--
Jane
LiveWorld, TASSIMO's Inner Circle Community Management Partner
1-877-834-7271
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Posts:
34
From:
Boyerton, PA
Registered:
2/3/10
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(4 of 5)
Re: Problems with Tassimo
Apr 24, 2010 1:58 PM
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Have you tried descaling?
--
Hector
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Posts:
1
Registered:
4/24/10
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(3 of 5)
Re: Problems with Tassimo
Apr 24, 2010 1:02 PM
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I have had my Tassimo for 2 years now and it is terrific. Just recently it began making smaller cups of coffee. Can anyone tell me why or what I can do to fix it?
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Posts:
6
Registered:
3/19/10
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(2 of 5)
Re: Problems with Tassimo
Apr 24, 2010 10:41 AM
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I order my coffee from Amazon and have never had an issue with it. I highly recommend it.
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Posts:
1
Registered:
4/23/10
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(1 of 5)
Apr 23, 2010 1:23 PM
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Fed-up with Tassimo Service!
Every time I order Coffee it takes 3 phone calls to get them to ship it out!
Also being on hold for 15 mins, minimum and having the rude service people hang up on me!
When I finally get thru to a supervisor like just happen he swore to me my ordered had been shipped!
Here is my last and final order! This time I was not going to wait!
1: Ordered on 4-15-10 with Carlo $62.92 Coffee
2: No E-mail
3: On 4-20-10 called them to be on hold for 15 mins
Only after Kristen picked me up I asked to speak with a supervisor
On hold for 10 mins only to be hung-up on!
4: Called back 04/21/2010 (10:00am) spoke with a rep asked for a supervisor!
Supervisor Jin: Assured me my coffee was shipped a week prior!
I told him my Credit card was billed & did not believe him!
5: On 4-23-10 on got my coffee from UPS showing me that it was shipped on 4-21-10 @ 3:48 pm!
Why do I need to make 3-4 phone calls each time!
6: Last time it took 5 weeks 4 calls!
7: The time before it to 2 mo’s 7 calls!
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