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Posts:
2
Registered:
12/14/10
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(11 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Dec 14, 2010 9:45 AM
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The reason is: Henry's Blend does not exist any more. In some marketing stroke of genius they decided to have numbers instead of names. So Henry's Blend just becomes #4. Doesn't that give you a warm feeling? Well hopefully they do make some enhancements to the packaging. Lately half of my Henry's Blend T-Discs have blown up in the brewer... poor QC. BTW what did they do to my Nabob Colombian... now tastes like Maxwell House Cereal coffee.
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Posts:
102
Registered:
11/9/07
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(10 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Dec 13, 2010 9:09 PM
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zocrdell, Bekka has it right:
To improve our consumers' experience, Tassimo will be making some enhancements to our Seattle's Best Coffee Henry's Blend T Discs. The enhancements call for a weight change, so we'll need to create new packaging, as well. The improvements will take about 16 weeks, which means new Seattle's Best Coffee Henry's Blend T Discs will be available early in 2011, probably in February.
--
Sky
LiveWorld, TASSIMO’s Inner Circle Management Partner
1-877-834-7271
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Posts:
691
Registered:
10/28/10
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(9 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Dec 12, 2010 7:09 PM
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According to the news on this forum, Seattle's Best is being redone and enhanced. Due to be released again in February. Will that still hold true if SBuxs pulls out, no one has definitively answered that question.
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Posts:
1
Registered:
12/11/10
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(8 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Dec 12, 2010 2:30 PM
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Why is the Seattles Best Breakfast Blend no longer available? Is that just a temporary "out of stock" item? That's the only t-disc coffee I like.
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Posts:
98
Registered:
10/12/10
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(7 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Nov 18, 2010 10:29 AM
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KrisG you are correct, there are some enhancements going on with the Henry's Blend. We are also hearing the February time frame, I sure hope everyone enjoys the 'new and improved Henry's. In the meantime, have you tried the Starbucks Breakfast Blend, what do you think?
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Tonynia
LiveWorld, TASSIMO’s Inner Circle Management Partner
1-877-834-7271
customer_service@tassimoUS.com
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Posts:
691
Registered:
10/28/10
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Posts:
1
Registered:
11/17/10
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(5 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Nov 17, 2010 2:22 AM
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I just want to put in my two cents. When I went on line and saw NO Henry's Blend, my heart sank. I could not believe they had dumped that one! It is certainly my favorite.
I was pleased to find this thread and find out that it is being revamped. I hope they do not change the flavor!
Tassimo - Please keep making Henry's blend!! Thanks.
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Posts:
3
Registered:
10/28/10
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(4 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Nov 6, 2010 7:15 PM
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Thank you, KrisG, for this helpful information. Now I just wonder why Tassimo doesn't keep their Customer Service representatives updated. Or why Tassimo's e-mail to me about a delay in shipment did not provide this explanation.
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Posts:
214
From:
Long Island, New York
Registered:
10/18/08
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(3 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Nov 6, 2010 1:26 PM
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Tassimo has a facebook page and on it someone asked this question: "Are you eliminating Seattle's Best Henry's Blend from your T-Disc offerings? That is our favorite and it appears that you are slowly pushing it off the list."
Here is Tassimo's answer: "To improve your experience, Tassimo is enhancing Seattle's Best Coffee Henry's Blend T-Discs. The enhancements call for a weight change, which requires new packaging. The improvements will take about 16 weeks and the new T-Discs will be available early in 2011, probably in February. In the meantime, visit www.tassimo.com for our products currently available, or call one of our associates at 1-877-TDISCS1 so that they can help you select an alternate product."
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Posts:
102
Registered:
11/9/07
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(2 of 11)
Re: Why is Seattle's Best Henry's Blend backordered?
Nov 2, 2010 9:19 PM
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I really wish there was an answer for you. Customer Service would be the ones to know this, if they have the info... which you say they do not. My suggestion is just to have the backordered deleted and check back in with them now and then to see if they have it in stock.
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Sky
LiveWorld, TASSIMO’s Inner Circle Management Partner
1-877-834-7271
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Posts:
3
Registered:
10/28/10
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(1 of 11)
Why is Seattle's Best Henry's Blend backordered?
Nov 2, 2010 3:47 PM
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My last direct delivery was sent 8/20/10, and shipments are supposed to be automatic every 4 weeks. I received an e-mail saying that Seattle's Best Henry's Blend (part of my order) was backordered. Then every week the web site has been telling me that the next shipment will be sent the following week. We are now in the 11th week. Customer service (email and phone) gives me the option of deleting the backordered items from my order and receiving the rest of the shipment, but I prefer to keep buying Tdiscs at the local Bed Bath and Beyond (where Seattle's Best Henry's Blend is still in stock). The customer service rep on the phone told me that no one at Tassimo knows why there is a delay; only Seattle's Best knows that--but he could not give me a contact at Seattle's Best. I asked if the flavor is being discontinued; he says it's still being produced. I live near Philadelphia. Does anyone know what the problem is in this region? And when might we expect the flavor to be available again??
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