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Posts:
1,126
From:
The Ozarks
Registered:
11/16/07
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(29 of 29)
Re: Problem - all lights flashing
Apr 2, 2010 11:00 AM
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> This is the replacement machine Jane.. Although, I
> don't believe it was new (most likely refurbished).
> Perhaps, I should descale the machine anyway.. If
> this doesn't work, I'm definetely thinking to change
> to a Dolce gusto machine. I'm tied of having to
> microwave my coffee all the time.. Thanks.
>
> Geo
Do you know the temperature of the coffee when it's finished brewing? Coffee being "hot enough" is a bit subjective since some people really like their coffee HOT and others like me really prefer it not so hot. That being said, there is a range of acceptable temperatures for the coffee makers, and considering legal ramifications, the temperature may not be hot enough for you no matter what. On the other hand, the replacement machine may also have a problem.
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Jane
LiveWorld, TASSIMO's Inner Circle Community Management Partner
1-877-834-7271
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Posts:
8
Registered:
4/26/09
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(28 of 29)
Re: Problem - all lights flashing
Apr 1, 2010 6:43 PM
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This is the replacement machine Jane.. Although, I don't believe it was new (most likely refurbished). Perhaps, I should descale the machine anyway.. If this doesn't work, I'm definetely thinking to change to a Dolce gusto machine. I'm tied of having to microwave my coffee all the time.. Thanks.
Geo
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Posts:
1,126
From:
The Ozarks
Registered:
11/16/07
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(27 of 29)
Re: Problem - all lights flashing
Mar 29, 2010 12:18 PM
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> Sorry to respond so late.. But, been using the new
> machine for awhile now, and Am not getting the same
> taste from the Starbucks coffees that I had before.
> Not sure what's wrong with this picture?? Possibly,
> the batch that I bought was too old, or Starbucks has
> changed the strenght on the Verona. (wihich is highly
> unlike). Been buying new coffee and I will keep
> reporting.
>
> Geo
You might give Customer Service a call and let them know any product information you have on the coffee in question. If you haven't descaled your machine, and it's been more than 3 months, you might consider trying that first. You can get descaling powder at a lot of retail locations. You should not use white vinegar.
You can find the number for customer service here as well as additional troubleshooting information about your machine.
--
Jane
LiveWorld, TASSIMO's Inner Circle Community Management Partner
1-877-834-7271
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Posts:
8
Registered:
4/26/09
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(26 of 29)
Re: Problem - all lights flashing
Mar 28, 2010 6:14 PM
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Sorry to respond so late.. But, been using the new machine for awhile now, and Am not getting the same taste from the Starbucks coffees that I had before. Not sure what's wrong with this picture?? Possibly, the batch that I bought was too old, or Starbucks has changed the strenght on the Verona. (wihich is highly unlike). Been buying new coffee and I will keep reporting.
Geo
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Posts:
1,126
From:
The Ozarks
Registered:
11/16/07
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(25 of 29)
Re: Problem - all lights flashing
Mar 20, 2010 4:07 PM
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> Got the new machine.... At least customer service
> has worked for me... Now, I'm hoping the coffee will
> taste better.. That's one for customer
> service.. Will let you know how the coffee
> tastes.. Thanks all
>
> Geo
Do come back and let us know how your new machine works.
--
Jane
LiveWorld, TASSIMO's Inner Circle Community Management Partner
1-877-834-7271
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Posts:
4
Registered:
3/3/09
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(24 of 29)
Re: Problem - all lights flashing
Mar 19, 2010 6:20 PM
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Got the new machine.... At least customer service has worked for me... Now, I'm hoping the coffee will taste better.. That's one for customer service.. Will let you know how the coffee tastes.. Thanks all
Geo
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Posts:
1,126
From:
The Ozarks
Registered:
11/16/07
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(23 of 29)
Re: Problem - all lights flashing
Mar 19, 2010 11:20 AM
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It's always good to keep warranty, and extended warranty information, in one place for electronics and appliances in one place, and it's best if it's a location with little or no light. I've found that receipts from retail outlets fade rapidly, and although most major stores keep the information on their computer system, it's helpful, at least to me, to have all of the details visible.
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Jane
LiveWorld, TASSIMO's Inner Circle Community Management Partner
1-877-834-7271
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Posts:
44
Registered:
2/19/10
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(22 of 29)
Re: Problem - all lights flashing
Mar 18, 2010 10:49 PM
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> > By the way, the Bosch Tassimo warranty is two
> years,
> > not one.
>
> Just looked at the warranty. My says 365 days, and
> it's a Bosch TAS 451
thats right they only cover 1 year warranty, a friend of mine phone in and hers is more than 1 year they refer her to Goodhousekeeping, just not sure if there is a number to call in coz they told her to write them a letter and thats it. really dont know what happen after that
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Tassimo or Keurig???
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Posts:
8
Registered:
4/26/09
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(21 of 29)
Re: Problem - all lights flashing
Mar 12, 2010 11:27 AM
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Ok.... guys.. No vinegar. Will descale with Dezcal. Although, these powders, are also very strong. Even heard that they can damage granite. I know many people believe vinegar is best, and it probably depends on the ratio used. Also, it looks like heating is a big factor in these machines. Thanks Highered for the tip..
Geo
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Posts:
27
From:
na
Registered:
1/28/10
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(20 of 29)
Re: Problem - all lights flashing
Mar 12, 2010 10:36 AM
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geo, don't do that..
when i spoke to customer service reps they told me vinegar is not good because it would increase build up inside the machine.
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yeisha
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Posts:
1,126
From:
The Ozarks
Registered:
11/16/07
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(19 of 29)
Re: Problem - all lights flashing
Mar 12, 2010 10:35 AM
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> Well, yes, at least I got the old one.. I'm running
> the water cycle once or twice before making the
> coffee. It does help. There's more taste, but not
> like before. I'm going try to descale again,
> perhaps, it will improve. I wonder if descaling with
> vinegar (not sure the ratio), would be better than
> the agent they sale. I do have Dezcal with me, but
> wondering if vinegar is better?
> Meanwhile, I'll wait for the new one, if it will ever
> come?? Thanks for all the help..
>
> Geo
On the Bosch they say specifically NOT to use vinegar. I don't know the reason, but there must be one for them to include a warning.
--
Jane
LiveWorld, TASSIMO's Inner Circle Community Management Partner
1-877-834-7271
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Posts:
8
Registered:
4/26/09
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(18 of 29)
Re: Problem - all lights flashing
Mar 12, 2010 7:36 AM
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Well, yes, at least I got the old one.. I'm running the water cycle once or twice before making the coffee. It does help. There's more taste, but not like before. I'm going try to descale again, perhaps, it will improve. I wonder if descaling with vinegar (not sure the ratio), would be better than the agent they sale. I do have Dezcal with me, but wondering if vinegar is better?
Meanwhile, I'll wait for the new one, if it will ever come?? Thanks for all the help..
Geo
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Posts:
27
From:
na
Registered:
1/28/10
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(17 of 29)
Re: Problem - all lights flashing
Mar 11, 2010 1:54 PM
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i heard that they ran out of brewers for awhile. that's probably the reason why you didn't get your replacement right away..
i hope they won;t discontinue it though..
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yeisha
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Posts:
1,325
Registered:
2/12/08
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(16 of 29)
Re: Problem - all lights flashing
Mar 10, 2010 9:04 PM
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> Just tried cycling water first, and then adding my
> favorite (voluptuoso), but still not as tastefull as
> before.
> Now for the good news..
>
> Spoke to Tassimo, and they're sending me a
> replacement machine, before I return mine. Hope it
> will solve the problem. This machine is apprx. one
> year old, so my warranty is just under the wire...
> I'm sure it will be a refurbished one, but I'll be
> happy, as long as I get the taste back. Thanks all..
>
> Geo
Well, can you at least use the old one until the replacement comes? From your description, it sounds like it still works, just not as well as it should be? And I hope it arrives soon! I know what it's like to be without your favorite beverages! not good :D
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Sky
LiveWorld, TASSIMO’s Inner Circle Management Partner
1-877-834-7271
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Posts:
2
Registered:
3/10/10
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(15 of 29)
Re: Problem - all lights flashing
Mar 10, 2010 4:49 PM
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Oh Geo, you just did the WRONG thing- you won't get a coffee maker for months! Tassimo customer service is HORRIBLE and no matter how many times you call them, you will get the run around. I have been waiting well over a month for a replacement for a machine that was only a month old. Good luck, hon!
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